1. Introduction
Welcome to our online web shop. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.
2. Contact and Communication
Sometimes, emails go to the SPAM (JUNK) folder, so please check your SPAM folder. If you haven’t received a response from us, please contact us again.
Please be aware that our store never sends unsolicited emails, nor do we ever request payments outside of our official website.
We only reply to messages submitted through the contact form on our site, and any legitimate response from us will come directly from that communication channel.
3. Payment Methods
We only accept Bitcoin as a method of payment for security reasons.
4. Order Processing and Shipping
All orders are processed and shipped within 1-2 business days.
Orders are shipped using reliable courier services.
5. Order Tracking
Once your order has been completed, you will receive an email confirmation with the tracking number and a link to track your shipment.
6. Shipping and Delivery
We offer worldwide shipping, however, we can only guarantee delivery within the European Union. For shipments outside the EU, delivery is at the customer’s own risk.
Shipping costs and estimated delivery times will be provided at checkout. Delivery times may vary depending on the destination and carrier delays. We are not responsible for any shipping delays that occur once the item is dispatched.
Shipping Costs:
Shipping | < 1kg | 1 to 2kg | > 2kg |
---|---|---|---|
European Union (EU) | 15,00 € | 25,00 € | 40,00 € |
Rest of the World (no reship policy) | 25,00 € | 35,00 € | 60,00 € |
Free shipping on orders over €500 within the EU and over €750 worldwide.
Delivery Times:
Delivery within the EU usually takes 2 to 5 business days.
For countries outside the EU, it may take a bit longer.
In some rare occurrences packages may be delayed in the process of shipping.
We only guarantee 100% EU delivery.
7. Returns and Refunds
If you are importing our products we will do all we can to assist you in meeting the importing laws and requirements of your respective country, however, anabolic-bitcoin is not a legal expert concerning the laws affecting the legal importing, distribution, sale or use of any product offered herein. The buyer accepts full responsibility and accountability for compliance with any and all laws rules and regulations, which may affect the buyer regarding the importing, distribution, sale or use of any product purchased from Anabolic-Bitcoin. Additionally, Anabolic-Bitcoin accepts no liability for the undeliverability of any products due to the actions of any government once the shipment has left our warehouse. All sales are made on a “No Return, No Refund” basis and the purchaser, by placing an order, signifies acceptance of these terms. Confirming the importation requirements and regulations of the user and the user’s country of origin is the responsibility of the user. All products are shipped at the full risk of the user.
In the event an order is detained and confiscated by foreign customs the loss rests completely with the user.
Anabolic-Bitcoin takes no responsibility for:
Order losses caused by mis-delivery.
Order losses caused by faulty/in-complete address provided by a customer.
If products arrive damaged due to improper packaging, the products will be reshipped free of charge if a claim is made, presented to anabolic-bitcoin with a solid proof of improper and/or faulty packaging is given by email.
8. Liability Disclaimer
We are not responsible for delays caused by customs or unforeseen circumstances.
We are not liable for any issues arising due to incorrect shipping addresses provided by customers.
9. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice.
Your continued use of our website constitutes acceptance of any changes made.
10. Governing Law
These terms and conditions are governed by the applicable laws of the country in which we operate.
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions.